Patients, visitors, or others interested can follow the hospital on PunchAlert allowing them to receive or report emergencies while on the hospital’s campus. Hospitals, using PunchAlert, are also able to send announcements about health events, clinic closings, or new happenings at the hospital keeping their followers updated no matter where they are.
With PunchAlert, on-site hospital security staff are provided a simple way to escalate the emergency as needed. They can choose who to notify (employees, patients, visitors) and when – based on the type of emergency.
Hospitals actively look for feedback to improve patients’ and visitors’ experiences at their hospital. Through tips, patients and visitors can easily give a positive message to hospital staff thanking them for their exemplary care during their visit.
Hospitals are constantly looking to provide safe and welcoming environments but keep costs down. With PunchAlert, there is no capital expenditure and no maintenance. The hospital provides their hospital staff the PunchAlert app at a nominal cost, and visitors and patients download the mobile app free.